Privacy policy

 Privacy Policy

Effective Date: August 1, 2024

1. Introduction

Welcome to Calm Skin. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our Shopify store.

2. Information We Collect

  • Personal Information: When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. This may include your name, billing address, shipping address, payment information, email address, and phone number.
  • Device Information: We collect information about your device, including web browser, IP address, time zone, and some cookies that are installed on your device.
  • Order Information: When you make a purchase, we collect information about your transaction, including product details, purchase date, and payment method.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you
  • Screen for potential risk or fraud
  • Improve our store and services
  • Comply with legal obligations

4. Sharing Your Information

We share your information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store. We may also share your information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

5. Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you and request that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

6. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. When you place an order, we will maintain your order information for our records unless and until you ask us to delete this information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@calmskin.shop.